Directive Coaching | Listening Agility – Effective Listening Skill

Directive Coaching | Listening Agility – Effective Listening Skill

In today’s high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another. Genuine listening has become a rare gift—the gift of time. It helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time – (Dianne Schilling in Forbes magazine).

Listening is the ability to accurately receive and interpret messages in the communication process. Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood. As a result, communication breaks down and the sender of the message can easily become frustrated or irritated. If there is one communication skill you should aim to master, then listening is it – (Skillsyouneed.com).

Listening is so important that many top employers provide listening skills training for their employees. This is not surprising when you consider that good listening skills can lead to better customer satisfaction, greater productivity with fewer mistakes, and increased sharing of information that in turn can lead to more creative and innovative work. Many successful leaders and entrepreneurs credit their success to effective listening skills – (Skillsyouneed.com).

Effective listening skill as we know it is not enough.

According to Kevin J Murphy (The Listening Institute), there are five barrier in listening:

  1. Preoccupation
  2. Preconceived ideas
  3. Talking too much
  4. Thinking of responses
  5. Lack of interest

Since those barrier are  so profound in nature, today, in this agile-oriented world, we all need the skill of listening agility.

Let’s start!

So…

That is a good sign of engagement.

(Just in case…)

However…

Because…

Remember,

And most of the times…

In the meanwhile…

And there are…

That’s why…

Indeed, we have to… (but)

So here we are…

Just…

So we need the skill of…

Remember that overall company’s…

And…

is the KEY.

Finally…